12 Oct 2011

Board cans phone assessments for elderly

11:45 am on 12 October 2011

The Capital and Coast District Health Board will end its policy of assessing support requirements for elderly people over the phone.

The policy, which has run in five health boards since last year, has received much criticism from the lobby group Grey Power.

Grey Power's national president, Roy Reid, says many elderly people end up getting their support cut because they are too proud to admit on the phone that they are having trouble.

Mr Reid says he is happy the board has decided to go back to face-to-face interviews, which he says are the only way to properly assess the needs of elderly people.