26 Jun 2018

Bank workers report increased sales pressure

From Morning Report, 8:37 am on 26 June 2018

First Union says bank workers are feeling more pressure than ever to sell financial products. In a recent survey of 600 union members working at ANZ, BNZ and Westpac, 87 percent said they felt pressure to sell, with half saying the pressure had increased in the last year. Sales targets within banks have played a part in the ongoing scandal in the Australian financial sector, and New Zealand regulators have recently turned closer attention to their impact here. Stephen Parry is FIRST Union's national organiser for finance. He talks to Susie Ferguson.