4 Sep 2017

Cantabrians protest delay in home repairs

5:05 pm on 4 September 2017

A small protest was held outside an insurers office in Christchurch today, on the seventh anniversary of the first of the large earthquakes that forever changed Canterbury.

Protestors outside IAG

Protesters outside IAG's Christchurch office. Photo: RNZ / Maja Burry

On 4 September 2010 a 7.1 magnitude earthquake hit shortly after 4.35am.

It was centred on the Greendale faultline, near the inland Canterbury town of Darfield, and caused billions of dollars of damage.

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Jo Petrie. Photo: RNZ / Maja Burry

Christchurch woman Jo Petrie, whose home was damaged in both the September 2010 and February 2011 quakes, today lead a protest outside the office of her insurer, IAG.

Ms Petrie said she had been fighting IAG since substandard quake repairs were carried out on her home.

She said it was ridiculous that seven years on, hundreds of Cantabrians were still waiting for their homes to be fixed.

IAG's Dean MacGregor

Dean MacGregor. Photo: RNZ / Maja Burry

"The process is just so slow," she said.

"We need it done in a timely manner, and we are seven years out now," Ms Petrie said.

IAG's General Manager for Claims Services, Dean MacGregor, said it had always been and is committed to working as constructively and quickly as possible on Ms Petrie's claim.

"We empathise with Ms Petrie and know this can be a very frustrating situation. The majority of Christchurch claims have been expediently resolved," he said.

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