Sue Chetwin

The days of the independent republic of Pharmac are over, says Health Minister Andrew Little.

The Minister was commenting on a new report into the drug-buying agency which found it has contributed to… Audio

Former CEO of Consumer Sue Chetwin has been made a Companion of the New Zealand Order of Merit for services to consumer rights.  Audio

The World Health Organisation has declared the coronavirus outbreak in China a public health emergency of international concern.  Audio

Summer's fast approaching and for the second year in a row, a study's found many sunscreens do not offer the protection the label suggests.

Consumer New Zealand has been testing sunscreens and once… Audio

A US study released this week shows 70% of counterfeit products are sold online worth half a trillion dollars each year. Consumer New Zealand chief executive Sue Chetwin joins Jim to discuss.  Audio

Customers are less-satisified with their Kiwisaver providers than ever - and are being charged more by their fund managers. This is revealed in Consumer NZ's latest survey of all thirteen Kiwisaver… Audio

The Commerce Commission is set to make its case against controversial ticket reseller company Viagogo at the Auckland High Court on Tuesday. In August last year the Commission announced it was sueing… Audio

The Air New Zealand engineers' strike has been called off, but just the threat of industrial action has had a big ripple effect through the tourism sector. Tourism operators have been scrambling to… Audio

An inquiry into New Zealand's banks has found they have been slow to take bad behaviour seriously and need to improve the way they monitor it, but cleared them of any serious misconduct. Audio

Vulnerable consumers and the elderly can expect to get fewer knocks on the door from pushy salespeople. As part of tough new consumer protection measures the government is giving "do not knock"… Audio

Landlords and property managers are being criticised for asking prospective tenants for their bank statements when vetting for new lets. Audio

Small electricity retailers say their larger competitors are unfairly offering enticements to win customers back once they've switched. Nearly half a million power customers switched suppliers last… Audio

First Union organiser Stephen Parry and Consumer New Zealand's chief executive Sue Chetwin discuss the probe into New Zealand banks' behaviour. In talking about the experience of banking staff, Mr… Audio

New Zealand consumers much prefer locally-owned banks to the big four Australian-owned ones. Audio

Major banks are scrapping the fee charged when withdrawals are made from another bank's ATM. Audio

The right to anonymity. Sue Chetwin of Consumer NZ says you need to read the fine print to see if you have the right to say no to publicity if you win a lottery. Audio

The Bankers' Association has responded to pressure over protection for customers stung by online fraudsters. The association, which represents banks, was criticised by Consumer New Zealand, for its… Audio