Consumer Rights
Comedy fans waiting for refund after shows cancelled
Chinese comedy fans claim that an Auckland-based event company owes them tens of thousands of dollars after two shows were cancelled.
Diners warned to ‘read the fine print’ when making restaurant bookings
Some restaurants charge cancellation fees if customers fail to follow reservation policies.
Qatar Airways in spotlight after refusing to fly student due to health
Carrier offers to refund ticket without penalties, but a family is claiming compensation for the difference in fares to book another flight on a separate airline.
Buyer beware: Auction house selling fake coins cannot be stopped
Lipscombe Auction House has been accused of selling fakes, drawing the ire of authenticators. However, a tribunal has ruled it cannot stop the auction house selling fakes.
Is the Health Star Rating system working as well as it could?
The Health Star Rating system debuted in 2014 and roughly 21 per cent of eligible foods in New Zealand use the label. A five year review has been undertaken on the voluntary system, and a draft is… Audio
Baby City fined $39,000 over cots
A company selling baby products has been fined $39,000 for selling cots that didn't comply with packaging and labelling standards.
Commissioned: Commerce Commissioner Anna Rawlings
Misleading advertisements - don't you just hate them? The Commerce Commission has been taking court action against companies that try it on with consumers. A whole bunch of other issues we as… Audio
Dodgy plumbing products singled out
A former detective has been brought in to crack down on "cowboy" plumbers but a gaping hole remains around dodgy plumbing products.
