16 Jun 2016

Survey finds low trust in Auckland Council

3:47 pm on 16 June 2016

Aucklanders have low levels of trust and satisfaction in Auckland Council, a survey has found.

Councillors at today's meeting.

Councillors at a meeting at Auckland Council (file) Photo: RNZ / Kim Baker Wilson

According to the council's Citizens Insight Monitor, only 17 percent of 3015 respondents trusted the council to make the right decision and only 15 percent said they were satisfied with its performance.

View a summary of the survey - June 2016 (PDF, 747KB)

The survey showed views worsened the further out from the city centre a respondent lived.

The survey gave the council an overall score of 45 out of 100.

Auckland Council chief executive Stephen Town said it was clear the council needed to work harder to earn public trust and confidence.

The results were similar to a recent nationwide survey conducted by Victoria University, which showed only 12 percent of respondents had either complete or "lots" of trust in their local council.

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