27 Nov 2021

Many pharmacies will now print hard copies of vaccine passes

9:00 pm on 27 November 2021

People who cannot get their vaccine pass online, can now visit a pharmacy to have a hard copy printed out.

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People are advised to call ahead if they want a pharmacy to print a hard copy of their vaccine pass as not all pharmacies offer the service. Photo: 123RF

It is one of the new channels offered by the Ministry of Health to help people access their Covid-19 vaccine passes.

More than 300 pharmacies are listed on Healthpoint as offering vaccinations and many of those will also print out or email vaccine passes to people.

Some are yet to implement the service so people are being advised to call ahead to check.

Liv from Unichem Wellington Central Pharmacy said since it began printing passes yesterday, around 50 people had come in and used the service.

"We've had quite a few people come in, not so much that we can't keep up and we can still stay on top of our other pharmacy practices but it's been a pretty constant flow in the last few days."

Many of those people were having trouble with using technology to download their own pass or had international forms of ID that could not be used to access their My Health account online, she said.

In Auckland, Unichem Broadway Pharmacy also began offering the My Vaccine Pass service yesterday and had a busy Saturday morning issuing passes.

Further south, Life Pharmacy Papakura was yet to implement the service but said it would be offering it from the end of next week.

People need their National Health Index (NHI) number in order to get the vaccine pass, which the pharmacy can then print out or email.

Alongside the My COVID Record website, people can also call 0800 222 478 to request a physical copy of their pass.

Ministry of Health national digital services group manager Michael Dreyer said call centres had faced "unprecedented demand" with more than 70,000 calls to the 0800 number on Thursday alone.

There are now three call centres operating with extended hours to help people wanting to set up their My Covid Record, check their NHI number, or generate their My Vaccine Pass - which can be saved digitally or posted or emailed out to them.

The Ministry of Health has issued more than 2 million passes to more than 50 percent of fully vaccinated people in New Zealand.

My Vaccine Pass, which is an official record of a person's Covid-19 vaccination status, will help people access places within New Zealand that require proof of vaccination under the new Covid Protection Framework which will be implemented at 11.59 on 2 December.

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