The transmission of Covid-19 between people at the Grand Millennium and Grand Mercure managed isolation facilities in Auckland earlier this year is most likely to have been via aerosol transmission.
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Joint Head of Managed Isolation and Quarantine Brigadier Jim Bliss and Director-General of Health Dr Ashley Bloomfield spoke about the review in a news conference this morning. This is Bliss' final conference as he comes to the end of his six-month term.
Recommendations for managed isolation and quarantine (MIQ) facilities have been made as a result of the reviews into the cases from March and April.
The reviews were undertaken by MIQ and the Ministry of Health. There were no community cases as a result of these incidents.
However, they prompted authorities to empty out both facilities and complete on-site assessments of the ventilation systems.
In a statement, Bliss said the MIQ system was continuously improving and evolving.
"The two facilities will remain unoccupied until such time as the necessary work has been completed.
"A programme of extensive reviews and remediation of ventilation systems across all managed isolation facilities is underway.
"Remediation work at the Grand Mercure is almost complete. An extensive assessment of the Grand Millennium's ventilation system has been done and a remediation plan is being developed."
Bloomfield said the introduction of pre-departure testing and day one testing had helped to reduce the likelihood of Covid-19 entering or spreading within facilities.
"Well over 50 percent of our infections that arrive through people travelling into New Zealand are now identified through that day zero/one testing."
Additional measures like cohorting of arrivals, slowing the arrival of people from high-risk countries, and vaccinating MIQ workers also helped prevent spread of the virus, he said.
"So saying, all those measures are not 100 percent guarantee and there is no such thing. We have seen that in Australia over the last few weeks since we started quarantine-free travel with them."
Bloomfield said returnees to New Zealand and the wider community could feel confident in the MIQ system, adding there was multiple layers of protection.
"As part of this process, the Ministry of Health undertakes regular infection prevention and control audits of the MIQ facilities, and any recommendations are actioned," Bloomfield said.
"The reviewers themselves noted that, whilst the reviews focused on outlining necessary improvements as a result of the incidents, it is in fact the success of the wider MIQ system that has been integral to the nation's success in keeping Covid-19 largely out of our communities."
Grand Millennium case review findings and report
The Grand Millennium case involved three workers testing positive for Covid-19 in March, among them a security worker (Case B) who was subsequently found not to have been tested for a number of months.
Grand Millennium Auckland 3 Photo: RNZ / Dan Cook
The review could not conclude with certainty how the cases become infected, but said the most plausible hypothesis was that Case A became infected from the Index Case via aerosol transmission in a hallway, and between Case B and Case C by direct exposure from two workers on the same shift.
The review made six recommendations, including improving barriers to staff testing and vaccination, and continuing to improve data management systems.
The Ministry of Business, Innovation and Employment (MBIE), in charge of MIQ, said all of those recommendations were either underway or completed.
KPMG was also commissioned by MBIE to review what led to the security worker not being tested for Covid-19 for a number of months.
The report stated Case B falsely stated they had undergone nine tests between 11 December 2020 and 24 March 2021 to their employer, First Security.
It also noted that First Security were made aware of Case B's non-compliance with testing on 8 April 2021.
First Security was initially not aware of the worker's non-compliance with testing due to data quality issues, Bliss said.
"We consider this to be obviously not good enough and we've acknowledged that whilst testing is the responsibility of the employee, and the employer is responsible for ensuring the staff is tested, we also at MIQ have a role to ensure this is occurring as it should across the whole MIQ system and we are now doing this."
He said this week, 96 percent of staff were found to be compliant with testing requirements, excluding a handful because of the cyber attack on the Waikato DHB.
"Of the remaining four percent, a significant number have had their test in the last few days but because of the lag between the test and the upload on the BWTR [system] that reflects that 4 percent. But they are compliant."
"What happened should not have happened, but we are now in a much better position to ensure that doesn't happen again."
Bloomfield said the BWTR's did not show a test record for the worker at that stage, but the employer - who was not required to use the system - took the worker's account of testing at face value.
"That is all now linked up so that there is a sort of failsafe mechanism at two or three levels."
Since then, First Security has developed systems and processes to keep and maintain records of border workforce testing in accordance with the Required Testing Order and Health and Safety at Work Act, KPMG's report stated.
Bliss said a WorkSafe investigation with First Security was also underway.
Eight opportunities for improvement for MIQ were made, and MBIE said all were either underway or complete.
After the case, the Border Worker Testing Register (BWTR) was made mandatory from 27 April 2021.
While the BWTR was being rolled out at the time of the incident, MBIE said the systems were not in a position to support active management of staff testing compliance.
The ministry said that system was now working well, with MIQ moving from a high-trust model to a model where employee, employer and MIQ now sharing a greater responsibility for ensuring compliance.
District Health Boards have worked out a testing regime with MIQ workers, including 24/7 coverage, Bliss said.
"The testing is conducted within the facilities, some employers also provide the opportunity and support their employees by getting them to testing when they're off-shift.
"So if you're on leave or stand down and your testing is required, some of the employers facilitate that either by paying them or transporting them to a testing station."
The BWTR is compulsory for all organisations who have employees who are required to be tested every seven or 14 days.
"Employers are now able to interrogate the database themselves, they can go in to help them fulfil their responsibilities to check if someone has been tested and indeed if someone has been vaccinated," Bloomfield said.
Grand Mercure case review findings
The Grand Mercure case review looked into two incidents, the first between two returnees and the second with a returnee who tested positive while out for an exercise but was put on a bus with other isolating returnees.
Photo: RNZ
In the first incident, the cases were genomically linked, which the review said strongly indicated in-facility transmission.
The review found that while aerosol transmission via the ventilation system seemed unlikely, it was the most plausible transmission pathway between the index and secondary case.
Case C was a close contact of the security guard (Case B) and both were genomically linked to Case A, a cleaner from the facility.
It stated the risk of downward airflow between rooms appeared to be unique to the Grand Mercure Auckland.
However, it said the overall risk of in-facility transmission to the returnees at the Grand Mercure was low, considering infection prevention and control measures.
The second incident, involving the same secondary case who was allowed back on a bus with other returnees after getting a positive test result, resulted in 14 others being considered close contacts and having to stay another 14 days in managed isolation.
The review found there was a breach in bus protocols and non-compliance with the Standard Operating Procedures. The case's blue wrist band - indicating they could go out for a walk - was not removed.
The bands are issued to people who arrive from low-risk countries and have had a negative day zero/day one test. They are then removed if positive results come through or someone reports symptoms - as happened with this case - or they are identified as a close contacts.
Breaches on the bus returning include inappropriate social distancing and incorrect and inconsistent use of masks by returnees, Bliss said.
MBIE said it had since implemented a number of recommendations on improving managed isolation walks.
The review made five recommendations in total, and MBIE said all but one were either underway or completed.
The remaining recommendation is being considered by the Ministry of Health Technical Advisory Group.
