7 May 2020

Vodafone network down across central North Island after cable cut

2:33 pm on 7 May 2020

Vodafone's mobile and broadband network users experienced significant disruption in the central North Island, after a cable was cut by a roading contractor.

unhappy girl feeling sad reading bad news in smartphone on bed

Photo: 123RF

Customers from Waikato to Wairarapa reported the outage, some since before 9am.

A fibre cable near Napier was damaged and, later in the morning, the same cable network was cut by a roadworker near Matamata.

Vodafone infrastructure director Tony Baird said repairs continue, but services have resumed.

The telco said customers were without cell phone reception or internet during the outage.

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