16 Apr 2020

Spike in mental health calls to Lifeline

5:10 pm on 16 April 2020

Mental health calls have spiked significantly since the lockdown as some people struggle to cope in isolation.

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Calls to Lifeline have increased by 25 percent. Photo: Lifeline

Lifeline has reported calls going up by 25 percent since the lockdown, up from the usual number of 10,000 calls a month.

Callers are citing anxiety about money, accommodation and relationship pressures.

Lifeline clinical manager Renee Nephews, said they had experienced many new callers as well as increased calls from regulars.

"Lots of people are calling...worried about their relationships, it [lockdown] puts a whole different dynamic on the household."

She said there was a huge rise in anxiety and depression and there was also a serious concern over an increased number of calls to do with self-harm.

"Getting about seven people a day who are presenting with high risk of suicide or self-harm."

She said their staff had been working extra shifts remotely to help meet the rising demand.

Where to get help:

Need to Talk? Free call or text 1737 any time to speak to a trained counsellor, for any reason.

Lifeline: 0800 543 354 or text HELP to 4357

Suicide Crisis Helpline: 0508 828 865 / 0508 TAUTOKO (24/7). This is a service for people who may be thinking about suicide, or those who are concerned about family or friends.

Depression Helpline: 0800 111 757 (24/7) or text 4202

Samaritans: 0800 726 666 (24/7)

Youthline: 0800 376 633 (24/7) or free text 234 (8am-12am), or email talk@youthline.co.nz

What's Up: online chat (3pm-10pm) or 0800 WHATSUP / 0800 9428 787 helpline (12pm-10pm weekdays, 3pm-11pm weekends)

Kidsline (ages 5-18): 0800 543 754 (24/7)

Rural Support Trust Helpline: 0800 787 254

Healthline: 0800 611 116

Rainbow Youth: (09) 376 4155

If it is an emergency and you feel like you or someone else is at risk, call 111.

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