Insight for Sunday 23 June 2013
In the past few months, the media has focused on cases of abuse involving at least four disability support service providers.
Back in 2006, another support provider was under the spotlight facing allegations that two residents had choked to death without supervision and of medical mistreatment.
Reviews were carried out then and now, 7 years later, another review into monitoring and complaints will be finished in September.
But will this review really change anything? Philippa Tolley speaks to families, providers, staff and advocates to find out how good the support offered now is and what needs to change to prevent abuse of the vulnerable in the future.