Pseudonyms
Dunedin lawyer frustrated by fake names in state services
22 Sep 2017
A Dunedin barrister says there's no way to hold ACC's Remote Claims Unit to account when its staff members use fake names. The use of pseudonyms by staff fearful of client abuse has come to light at… Audio
ACC confesses to using false names on legal documents
21 Sep 2017
ACC is the second government agency that's admitted using fake names for difficult clients. Lawyers and beneficiary advocates condemn it, but managers argue it's necessary to protect the safety of… Audio