3 Feb 2018

Bits+Bytes: Is your ISP ripping you off and what can you do about it?

From Bits+Bytes, 12:35 pm on 3 February 2018
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Photo: Pexels

A new survey reveals a “dismal” rate of customer complaints over the big telecommunications providers in New Zealand.

Consumer.org.nz tracks the service performance of telcos for mobile and broadband, and technical writer George Block says complaints increased again in the last financial year – mostly about customer service or failing to deliver on promised broadband speeds or prices.

Simon Morton and Peter Griffin also look at why Facebook banned cryptocurrency adverts from its platform.

Staying with the highs and lows of cryptocurrencies, an exchange in Japan was hacked to the tune of nearly $800 million dollars. Emily Wang reports on one of the largest ever thefts of digital money.  

And a listener wonders why so many helpful Apple apps and other accessibility features for blind users are not available in New Zealand.

If you have anything that you'd like Bits+Bytes to investigate please email bits@radionz.co.nz or download the RNZ VoxPop app.


Bitcoin Photo: (Photo by Andre Francois on Unsplash)