22 Jan 2011

Customers cash in after bank machine churns out money

7:04 pm on 22 January 2011

People who took advantage of a cash machine paying out double the requested amount in the Scottish city of Dundee will not have to return the extra money.

Bank Machine Ltd confirmed it would not pursue anyone for the cash and said it was up to an individual's conscience.

Crowds gathered at the cash machine on Fintry Road, Dundee, on Thursday evening when rumours spread it was "spitting out" cash.

A Bank Machine Ltd spokesperson said: "We are not going to pursue people. It is up to their conscience whether they return the money or not.

"If they wish to return the money, the helpline number to contact is on the ATM."

However, the spokesperson said no-one had called yet to return the money, the BBC reports.

Managing director Ron Delnevo said the error had occurred because the cash cassettes had been packed incorrectly.

"It is not surprising that this causes some excitement locally. Because it happens so rarely and is dealt with very quickly when it arises, there is no point in being grim-faced about it," he said.

"If the people using the ATM see it as a bit of fun, so be it."

Police were called to the Scotmid store when staff noticed the growing crowd gathering outside the cash machine at the front of the shop.

A witness, who asked not to be named, said he estimated that about 50 or 60 people were queuing to use the machine at one point, with others running around with "smiles on their faces".

The ATM - which was not connected to the Scotmid store - was shut down shortly after the company was alerted to the problem.