27 May 2024

Turbulence on Doha-Dublin flight leaves 12 injured

5:48 am on 27 May 2024

By Matt Fox, Rebekah Wilson, BBC

FILE - A Qatar airways plane lands at the airport in Frankfurt, Germany, as the sun rises on Sept. 25, 2023. Twelve people were injured when a Qatar Airways plane flying from Doha to Dublin on Sunday May 26, 2024 hit turbulence, airport authorities said. (AP Photo/Michael Probst, File)

Twelve people were injured when a Qatar Airways plane hit turbulence flying from Doha to Dublin on Sunday. File photo. Photo: AP / Michael Probst

Twelve people have been injured due to turbulence on a flight from Doha to Dublin.

The Boeing 787-9 Dreamliner experienced turbulence while airborne over Turkey, Dublin Airport's operator DAA said.

Upon landing shortly before 1pm local time, Qatar Airways flight QR017 was met by emergency services including airport police, ambulance and fire officers.

Six passengers and six crew members reported injuries - of these, eight people have been taken to hospital.

Ireland's National Ambulance Service said it received a pre-alert to attend the airport and was "on site facilitating and supporting the disembarkment of passengers".

A DAA spokesperson said: "The Dublin Airport team continues to provide full assistance on the ground to passengers and airline staff."

'Panic on everyone's faces'

Passengers described the incident as frightening. They said the plane seemed to drop out of the air for about 20 seconds during food-and-drinks service.

One, named Cathal, who was travelling home to Ireland from Doha, told Irish broadcaster RTÉ that the seatbelt signs were off during the incident and that his dinner had flown off his lap.

Another, Paul Mocc, said he saw people hitting the roof, with food and drink going everywhere.

Mocc said he saw crew members limping afterwards, some with bandages on.

He described seeing a passenger on oxygen with suspected back injuries who had been placed lying down.

Emma and Conor were travelling back from Thailand.

Conor said he felt the plane drop and a flight attendant went "up in the air".

Emma said she was asleep when the plane hit turbulence but described seeing a "look of panic on everyone's faces" when she was woken.

She added that flight attendants had scratches on their faces and one had their arm in a sling afterwards.

'Worst experience flying'

Another passenger, Eileen, said it was the "worst experience" she ever had on a plane.

Her partner Tony said he had had to hold her down as she had not been wearing her seatbelt and had been asleep when the aircraft hit turbulence.

"I am not in a hurry to get back on a plane I can tell you," Eileen said.

Qatar Airways told BBC News NI in a statement that "a small number of passengers and crew sustained minor injuries in flight and are now receiving medical attention".

It added: "The matter is now subject to an internal investigation."

Overall operations at Dublin Airport were unaffected, DAA said. It said the return flight to Doha was scheduled to operate as normal on Sunday afternoon, "albeit with a delay".

The incident follows the death of a 73-year-old British man on a Singapore-bound flight which experienced severe turbulence earlier this week.

More than 100 people were injured, 20 of whom are in intensive care with spinal injuries.

Singapore Airlines chief executive Goh Choon Phong apologised, offering his "deepest apologies to everyone affected" by the "sudden extreme turbulence".

Singapore's government has promised a thorough investigation.


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