A squeeze on Tauranga's housing supply is seeing people desperate to find a home coming to a rental agent in tears and a property developer predicting the area will run out of land to build houses on in the next two years.
Property prices and rent continue to skyrocket in the fast-growing city. CoreLogic data shows house prices rose 14.8 percent last year to hit an average value of $876,000, while TradeMe data reveals the median rent in the Bay of Plenty hit a new record of $535 in December 2020.
Tauranga Rentals owner Dan Lusby saw the impact of the red hot property market.
"We have some tenants come in and they've got a really sad story about trying to find a home to live," he said. "They tell us their story and they start crying, and you hear their story and you feel like crying.
"It can be desperate if you're a tenant. They're struggling to find properties, [as] there's not a lot available."
He said TradeMe data showed there was about 170 properties available over the last month.
"For a city that's got 147,000 people, that's not a lot of rentals available."
He said there were people from a range of demographics looking for a rental, from families to older people.
Those desperate to find a place to live were often locals from the Bay of Plenty, who were looking for a new house as the owners of their last home wanted to move back into the property.
"[The tenants have] done nothing wrong, it's just circumstances and they can't find anywhere [after] they've been looking for a while. Sometimes they're in the last week, in the last few days [of their tenancy] and they still have nowhere to go."
The latest New Zealand Institute of Economic Research report on Tauranga's housing situation says Tauranga will be short of nearly 1000 houses by 2022 - this gap was projected to grow to 5000 by 2025.
Property developer Classic Builders had been building about 1000 homes in Tauranga each year but co-director Peter Cooney said a land shortage would put a big spanner in the works.
He said Tauranga was due to run out of land in the next two years unless the separate issues blocking development of two major greenfield projects - Te Tumu and Tauriko West - were resolved.
Cooney said property developers had flagged a shortage of land which could be developed since the 2008 financial crisis recession.
In his view, the Resource Management Act process was slow, making it impossible to catch up with demand.
"We were short of stock in that  recession. Although the recession slowed everything down, when [the demand] came back our planning wasn't far enough ahead at that stage. We're only just doing that over the last couple of years," Cooney said.
"It's been a slow process for bureaucrats to get their head around that we hadn't planned far enough ahead."
The government this week set out its plan for scrapping the Resource Management Act and replacing it with three new pieces of legislation.
Cooney welcomed the Crown-appointed commissioners taking over at the Tauranga City Council.
The council needed to spend about $50,000 on infrastructure for every new home built.
He believed successive councils had been too conservative on increasing rates to cover this, resulting in very little funding for infrastructure.
"That's having an effect on putting infrastructure in the ground, which is holding back bringing sections and land forward to provide the house supply."
Meanwhile, in the neighbouring Western Bay of Plenty district, mayor Garry Webber said building up, not out, was the way forward by intensifying in already developed areas.
"We have got a large stock of housing that was built in the 1950s and 1960s in the classic quarter acre section, [but] most of them are almost at their use-by date. We would be better to put 10 new apartment blocks on that, because it's close to services and all the infrastructure is there.
"That's the way we've got to start looking instead of pushing more houses out."
In addition to intensification, Webber said it was crucial that affordable homes were built for first home buyers and those on a budget.
Accessible Properties is a national community housing provider that works with the government to provide homes for more than 3000 tenants.
Tauranga branch manager Vicki McLaren said the government did well housing people during the Covid-19 lockdown.
She said the focus needed to be on placing people in long-term housing with pathways to home ownership.
McLaren was pleased the government had flagged the Bay of Plenty as a priority area in the recent Public Housing Plan, but believed yet more houses are needed to alleviate the crisis.