People with earthquake-damaged homes in Sumner are demanding answers from the Christchurch City Council about the future of their properties.
The 22 February earthquake displaced hundreds of residents in the seaside suburb, with many living elsewhere due to unstable cliff faces.
Lisa Humphrey says locals have not been told about the progress of rock stabilisation work or given time frames on when they can return to their homes.
Councillor Yani Johanson says even he has been kept in the dark and does not know why the council has rejected some geotechnical proposals.
However, the council says people have been kept informed through emails, letterbox drops and attendance by geotechnical staff at public meetings.
Ms Humphrey says she was given information in the early days following the quake, but it has stopped now that proposals have been submitted to the council.