5 Feb 2023

Eftpos issue fixed after outages reported around country

3:12 pm on 5 February 2023
An EFTPOS card being swiped at a terminal.

Photo: 123RF

A major payment provider says it has resolved a technical fault that saw shops around New Zealand dealing with eftpos outages today.

Payment provider Windcave said it had been investigating technical issues since 9am this morning, which caused intermittent blackouts.

At 3pm today, it said in a statement the issue was now resolved.

Windcave also provides services internationally, including in Australia, Asia and the Pacific.

Several retailers across the country took to social media to notify frustrated customers of the outage.

Homeware store Briscoes confirmed all of its stores had been affected by the outage, but payments were still being processed with a delay.

Social media users describe chaotic scenes in shops as customers without cash are unable to pay.

More to come.