15 Mar 2010

Fisher and Paykel to take over Haier's services

9:40 pm on 15 March 2010

Fisher & Paykel Appliances says it will take responsibility for Haier's, sales, marketing and customer care service in Australia, next month.

Haier has a 20% stake in Fisher & Paykel Appliances, and as part of their relationship, the two already sell each other's products in their home markets.

Under the new arrangement, Fisher & Paykel Appliances will utilise its existing Australian distribution network and 24-hour, seven days a week customer care service.

The Haier brand will be managed separately from the Fisher & Paykel brand in Australia, with its own sales team.

Richard Bowe, who has been been Fisher & Paykel's appliances general manager in Britain and Europe, will become Haier's general manager in Australia.