6 Jan 2026

No Branch? No Problem: How a Banking Bus Is Bridging

From Summer Times, 9:40 am on 6 January 2026

For many of us, internet banking has made everyday finances effortless — paying bills, transferring money, even managing travel overseas can all be done from a phone. But that convenience isn’t universal. What if you live hours from the nearest branch? Or if online banking feels confusing or out of reach? 

Southlander Carah Maxwell is tackling that gap head-on. Last year she helped bring banking back to rural communities, quite literally, by operating a Westpac banking bus — delivering face-to-face banking services to remote parts of the South Island. 

The Westpac Community Banking van

The Westpac Community Banking van Photo: Westpac