16 Dec 2025

The psychology of 'checkout charity’

From Nights, 8:10 pm on 16 December 2025

Increasing numbers of shoppers are being asked to donate money at the checkout to various charities, in the  practice is called 'checkout charity'. 

It sees cashiers ask for a small charity donation just as customers are paying for their own purchases.

However studies show it can often backfire, leaving shoppers feeling guilty.

Ekant Veer is a Professor of Marketing in the Department of Management, Marketing and Tourism at Te Whare Wananga o Waitaha | University of Canterbury. He joins Emile Donovan.  

A woman pays for items at a shop counter.

A woman pays for items at a shop counter. Photo: Unsplash/ Blake Wisz