4 Jun 2020

Air NZ apologies over flight credits too late for some

From First Up, 5:50 am on 4 June 2020

Air New Zealand's apology over people's struggle to access their credits and re-book cancelled flights has come too late for some. The airline says post COVID19 its carrying hundreds of thousands of credits - for cancelled or defered flights or trips customers simply cant take. Louise Ternouth reports.