Spoken Feature BBC Witness
In May 1986, 16-year-old Charlotte Mensah went to work in the UK's first luxury Afro-Caribbean hair salon, Splinters. In London's glamorous Mayfair, Splinters had earned a world-class reputation and hosted the likes of Diana Ross. Charlotte says it looked more like a five-star hotel than a salon and that its owner, Winston Isaacs expected no less than perfection from all his staff. Now a giant of the hair care industry in her own right, Charlotte has become known as the 'Queen of the 'fro'. She tells Anoushka Mutanda-Dougherty about her roots and how training at the legendary Splinters changed her life.