Southern Response
Southern Response refuses to release legal fees
Southern Response is refusing to say how much it has spent on its legal battle against policy holders who are taking class action against the insurer over their Christchurch quake claims. Video, Audio
Insurer Southern Response appealing granting of class action
The High Court decided Southern Response policyholders could take class action, but the insurer is appealing - saying class action would only delay the settlement of individual claims. Video, Audio
Southern Response failing to pay refunds, Labour says
Earthquake insurer Southern Response is being accused of leaving homeowners out of pocket by withholding refunds - which it says is not its policy.
Quake class action gets green light
Forty Christchurch homeowners have won the right to take a class action against earthquake insurer Southern Response. Video, Audio
Class action against Southern Response to proceed
The High Court has said 40 Christchurch homeowners wanting to take a class action against earthquake insurer Southern Response can move forward with their claim. Video, Audio
Chch homeowners accuse insurer of short-changing them
A group of Christchurch homeowners say they have been left living in broken homes and have been forced to take their earthquake insurer to court. Video
Southern Response customers take insurer to court
Forty Southern Response policy holders in Christchurch have gone to court, to prove their cases are similar enough to warrant a class action. Two of those people speak to Checkpoint. Audio
Homeowners fight Southern Response over pay-out costs
Forty Christchurch homeowners have headed back to court, as they seek to take a class action against earthquake insurer Southern Response. Video, Audio
Christchurch earthquake class action heads to court
A class action taken by 40 Canterbury earthquake claimants against Southern Response heads to court tomorrow. Audio
Insurer's inaction a man-made disaster - Chch homeowner
A lack of action from an insurer and not the Canterbury earthquakes is to blame for long-term damage to a Christchurch home, its owner says. Video
Southern Response accused of underestimating quake costs
A Christchurch resident says long-term damage to his home is due to his insurer's ineptitude and not caused by the quakes. Video, Audio
Call for Royal Commission into shoddy quake repairs
Fed-up Christchurch homeowners have delivered a 3000-signature petition calling for a Royal Commission of Inquiry into earthquake repair failures. Audio
Christchurch family in housing limbo
A Christchurch couple with serious health issues are still living in temporary housing, nearly five years after the quake that damaged their home. Audio
Southern Response says claimants misled
A lawyer for Southern Response says customers hoping to take a class action against it have been misled into believing they have nothing to lose. Audio
Court action could cost homeowners - lawyer
Christchurch homeowners in a class action against Southern Response have been misled into believing they have nothing to lose, a court has been told.
Southern Response says it will miss claims deadline
Christchurch insurer Southern Response will not meet its deadline for having 90 percent of all earthquake claims settled by the end of next year.