MSD
HNZ tenants booted out over meth tests to have debts wiped
Housing New Zealand tenants evicted over bogus methamphetamine testing will have some of their debts wiped by the government, including the costs they incurred for emergency housing. Today Social… Video, Audio
Viv Rickard is a deputy CEO of MSD's service delivery
Viv Rickard is a deputy CEO of MSD's service delivery. Audio
Strategy sought for improving lives of Pasifika in New Zealand
Two new groups have been formed to help one of New Zealand's largest government agencies improve the lot for Pasifika people living in the country. Audio
New Work and Income office to keep staff and clients safe - MSD
Four years after a shooting at the Ashburton Work and Income office left two staff members dead, the first fully re-fitted Work and Income office, complete with new security features, is open for… Video, Audio
Man’s long wait for apology from MSD
A seriously ill man who was forced to sleep in his car after being denied emergency accommodation by MSD wants to meet the minister and deputy CEO, who promised him an apology...but he's not having… Video, Audio
MSD deputy CEO to apologise to seriously ill beneficiary
The Ministry did not regard his situation as an emergency and demanded he pay back 10,000 for emergency motel accommodation. Video, Audio
MSD ordered to wipe debt of seriously ill beneficiary
The man concerned was often forced to live in his car because MSD didn't think his situation was an emergency. Video, Audio
Predictive modelling: Digital vs human decision-making
How does MSD use predictive data to target at-risk citizens? Statistics NZ is running a Data Summit conference in Wellington today and tomorrow, and one of the agencies funding it is our biggest… Audio
Lawyer calls for review of beneficiary debts
Frances Joychild QC says, in the wake of the Ministry of Social Development accepting loans do not constitute income, MSD should review all established debts against beneficiaries. Audio
MSD accepts loans not income, will not appeal
Ministry of Social Development will not appeal the High Court judgement that earlier this month ruled bank loans and credit cards do not constitute income. Video, Audio
Govt writes off pensioner debt 3x more than beneficiary debt
Newly-released Official Information Act figures show the government writes off three times as much pensioner debt as it does debts accrued by beneficiaries when they're mistakenly overpaid. But MSD… Audio
'WINZ just took that abuse to a whole other level'
The High Court ruled has against Ministry of Social Development, which argued that bank loans and credit cards made up part of a beneficiary's income. Video, Audio
MPI, MSD botch Thompson and Clark OIA
Both MPI and MSD told Checkpoint earlier this year their staff had no correspondence with security firm Thompson and Clark, but have since admitted that was wrong - their staff did have dealings with… Audio
DoC joins 'life-changing' course for young unemployed
The Department of Conservation teamed up with the Ministry of Social Development Audio
Woman told her benefit was cut over Tinder dates
Ministry of Social Development has apologised to a woman who was told her benefit was stopped because she had been on two dates with a man she met on Tinder. Video, Audio
Millions overpaid to pensioners doesn't have to be repaid
Thousands of pensioners who were mistakenly overpaid millions of dollars in superannuation have not had to pay the money back. Figures obtained by RNZ show one pensioner was mistakenly overpaid… Audio
ACC confesses to using false names on legal documents
ACC is the second government agency that's admitted using fake names for difficult clients. Lawyers and beneficiary advocates condemn it, but managers argue it's necessary to protect the safety of… Audio
MSD false names case: Union shares staff fears
The Public Service Association shares the Ministry of Social Development chief executive's concerns about the safety of staff dealing with volatile clients. PSA national secretary Glenn Barclay joins… Audio
Father calls out MSD over benefit: 'It's all so petty'
A father of two intellectually disabled children has accused Work and Income of robbing his daughter of her benefit, after it was suspended for nearly three weeks while the pair were overseas. Audio
Govt didn't treat data security breach seriously enough
The Ministry of Social Development's Chief Executive, Brendan Boyle, admits a security problem identified in January should have been taken more seriously. Video, Audio