Inside a collapsed building people with life- changing injuries wait hours to be freed while outside emergency services, builders, crane operators and a schoolteacher begin a grueling rescue operation.
'Fragments: First-hand accounts of the February 2011 Earthquake' is available from 22 February on Apple, Spotify, Google Podcasts - all the podcast apps - and of course at RNZ.co.nz
Produced and presented by Katy Gosset. Co-produced by Justin Gregory.