9:05 am today

"A growing crisis in welfare support" - Citizen's Advice Bureau

From Nine To Noon, 9:05 am today
Composite image of letters from the Ministry of Social Development & Work & Income, with a benefit payment card and a community service card

Photo: RNZ / Quin Tauetau

A Citizens Advice Bureau report based on more than 10,000 requests for assistance has revealed what it calls "a growing crisis in welfare support."

The just released report says people from all walks of life, and all ages and ethnicities, are struggling to meet basic living costs and  access the support they are legally entitled to.

It says policy changes such as  benefit sanctions, tighter emergency housing criteria and cuts to community  services have all exacerbated hardship.

The CAB is calling for a range of improvements including prioritising food, housing and utility security and reviewing compliance penalties.

Kathryn is joined by Louise May, the National Policy Advisor for the Citizen's Advice Bureau