Some subscriptions are extremely hard to get out of. Photo: 123RF
If you've found yourself signed up to recurring payment you didn't know about - you're not alone.
Westpac bank says New Zealanders are losing millions of dollars a year to so-called "subscription traps" ,
This is where a customer makes a one-off online purchase , but possibly hasn't read the fine print to see that they are actually signing up to a subscription , which allows regular payments to be debited from their credit card.
Westpac has been blocking such payments since April last year - with the bank's head of customer care operations Peter Barnes saying this has helped stop about $25m in unwanted charges.
Sahar Lone is communications and campaigns manager at Consumer NZ
