Technology and social media may be helping criminals but it's also being put to use to help retailers stem their losses.
The latest Retail Crime Report put the overall cost of retail crime at over $2.5b. Roughly half of that - $1.4b - is what's stolen and the other half, direct costs of loss prevention.
Kathryn speaks to Auror CEO Phil Thomson, about how his platform is helping retailers report crime and protect their staff.
She'll also talk Retail NZ's Carolyn Young on some of the ways criminals are cheating the system with tech - and using social media to gain notoriety and pass on tips to others.