17 Sep 2018

Too many health system failures: Commissioner

From Nine To Noon, 9:08 am on 17 September 2018
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Photo: vetdoctor/123RF

IT upgrades across the country's District Health Boards are in the works, with the Health Minister David Clark saying fixing "ageing and fragmented" is a priority.

Complaints to the Health and Disability Commissioner have risen by 13 per cent in each of the last two years - many of them about system failures.  The HDC recently heavily criticised the Wairarapa DHB for its "weak" IT system, which resulted in a delay of eight months for a CT scan report to be sighted, by which time the patient had advanced cancer.

Commissioner Anthony Hill talks to Kathryn about what he's seen and the impact on patients.