Do you know your rights if you have a power complaint? We're talking about things like savings that don't materialise, misleading bills, the quality of supply and problems with switching providers.
Utilities Disputes Commissioner Nanette Moreau says according to a recent UMR survey, only 6% of New Zealanders are aware they can complain about electricity and gas to Utilities Disputes. Result -- consumers are left in the dark, outage-style.
You can email info@utilitiesdisputes.co.nz or call 0800 22 33 40 with your complaint about electricity or gas.
