15 Jul 2014

St John Ambulance responds to criticism of its new call assessment system

From Nine To Noon, 9:40 am on 15 July 2014

The ambulance service is a month into trialling a new system in Auckland - where if a call is designated as low priority by the emergency call taker, a paramedic or nurse calls back to give a fuller clinical assessment. Norma Lane is the National Clinical Director for St John.