A former Auckland prisoner was shouted at by his Work and Income case manager and told to shut up when he asked for housing support.
The man was also asked if he wanted to go back to prison.
The Ministry of Social Development has since apologised and says it is working with the man to solve his housing needs.
He has been living in his vehicle since moving out of a boarding house paid for by WINZ, where he didn't feel safe.
Rayssa Almeida has the story.