29 Nov 2023

Touchscreen Eftpos machines unusable for the blind

From Morning Report, 8:25 am on 29 November 2023

A blind Dunedin resident says she's had to resort to telling shop workers her pin number because touchscreen Eftpos machines are unusable.

Unlike a typical Eftpos machine with raised keys, the Verifone machines have flat touch screens with a voice prompt feature for accessibility.

Verifone says it's working on improvements, but an advocate for blind people wants such machines off the counters.

Tess Brunton has more.