26 Sep 2023

Consumer advocacy council calls for simpler power bills

From Morning Report, 7:53 am on 26 September 2023

The Consumer Advocacy Council says power bills are a riddle for many people, which makes it too hard for consumers to switch power companies and save money.

The Council is pushing for simple bills, with clear information on price, as well as a requirement for power companies to tell customers when to switch plans to save money.

This is already required in Australia, where power companies must display a Best Plan Notice, and the Council's Chair Deborah Hart says this should happen here too.

Hart spoke to Corin Dann.