Firefighters have been getting slower at getting to emergencies, so their bosses have moved the goalposts.
Where once Fire and Emergency had a target to get paid crews to 90 percent of structure fires within eight minutes of a 111 call, it first cut that to 85, and now 80 percent.
Though it faces fewer structure fires, flood and medical emergency callouts are growing - and documents show there is no easy way back without spending millions on more fire stations.
Phil Pennington spoke with Corin Dann.
