9 Dec 2021

Consumer NZ planning to only recommend products that last

From Morning Report, 7:56 am on 9 December 2021

Consumer New Zealand says it's making the biggest change to its product testing process in more than 50 years of existence - by only recommending appliances that last.

Having always limited its testing to the performance of products straight out of the box, Consumer has introduced a lifetime scoring system in response to manufacturers building products that don't last and can't be repaired.

Product test manager Paul Smith says landfills are overflowing with such products - which is becoming unsustainable.

He spoke to Susie Ferguson.