The 150 firefighters involved in battling the SkyCity blaze last year acquitted themselves well in handling the mammoth task.
That's from an external review into the fire, which concluded that firefighters could not have prevented the extensive loss and damage the fire - which brought central Auckland to a standstill for several days - caused.
But it has also recommended a slew of changes to Fire and Emergency operations - raising concerns about long shifts leaving some on aerial machinery 'too tired to operate safely' and suggesting it became too complex for the Auckland command unit.
Kerry Gregory is the National Commander of Fire and Emergency New Zealand.
He speaks to Corin Dann.