A review of Covid-19 clusters in aged care homes has found staff were treated like "lepers" and suffered online abuse and harassment from neighbours.
They've described the stress and tension during Alert Level 4 and an "atmosphere of fear" among staff and management.
The review found once an outbreak was identified, staff numbers would drop 40 percent because staff were either terrified of catching the virus or were close contacts of an infected person.
They described the period as "complete chaos".
Chief executive of the New Zealand Aged Care Association Simon Wallace speaks to Kim Hill.