People caught short with undelivered or broken appliances are relieved they can now order some essential goods online or by phone.
The government is now allowing the online sale of some essential goods, which people may need to safely isolate, stay connected to one another and work or study from home.
Resuming online sales may help retailers weather the storm.
Paymark's latest figures show there was a 72 percent drop in spending the first day of lockdown compared with the same day a year ago.
RNZ reporter Amy Williams spoke with its spokesperson Paul Brislen, who says the ground has changed under retailers' feet.
