30 Mar 2020

Coronavirus: Kiwis' gripes about businesses behaving badly

From Morning Report, 8:39 am on 30 March 2020

Price gouging by pharmacies and reluctance to refund cancelled plane tickets are two of the main complaints being handled by Consumer New Zealand since the Covid-19 pandemic began affecting New Zealanders' daily lives.

Consumer's head of research, Jessica Wilson, speaks to Corin Dann.