A review of how schools in Christchurch handled a lockdown in the immediate aftermath of the terror attacks has found that poor communication caused confusion and fear.
During the attacks, 221 schools shut their doors to keep the children and staff safe. But some thought the lockdown request was a hoax, some allowed angry parents to take children home in defiance of police advice, and some didn't get police advice at all. Principal Phil Holstein, of Burnside High School in Christchurch, helped with the review.
He told Corin Dann that communication about what was happening could have been better.