25 Jul 2019

New roster a relief for police emergency call handlers

From Morning Report, 8:36 am on 25 July 2019

Police emergency call handlers are the first to hear about some of the most horrific moments in New Zealand each day.

Compounding the stress of their jobs has been a roster which call handlers say is a failure, adding unnecessary stress to their jobs.

But from September, a new roster will be introduced to the relief of communications staff.

RNZ police reporter Ben Strang has the story.