6 Nov 2018

Bank review underestimates pressure on sales staff - worker

From Morning Report, 7:10 am on 6 November 2018

A senior banker says the public would hide their money under mattresses if they knew how banks really behaved. A Reserve Bank and Financial Markets Authority review of New Zealand's 11 largest lenders has concluded sales incentives need to be removed for frontline staff and through all layers of management.