Tenants not using Tenancy Tribunal for fear of landlords
Tenant advocates say renters living in poor quality houses are not using the Tenancy Tribunal because they're afraid of landlords kicking them out. About 90 percent of tribunal claims are taken by landlords, most of them about unpaid rent. The housing minister Phil Twyford says that's a huge imbalance and suggests the system isn't working for tenants. Kate Newton reports.