21 Nov 2023

Telling customers to respect retail staff a sad indictment

From Midday Report, 12:16 pm on 21 November 2023

The union representing retail staff says it's a sad indictment on the public that customers need to be told to respect workers. Woolworths says there has been a 131% rise in physical assaults against its staff in the last six months and it's rolling out a public information campaign and fresh security measures to combat it. Dennis Maga is the General Secretary of First Union which represents retail staff.