Professor sparks debate after refusing to reply to emails beginning 'hey'

A Victoria University Professor has sparked a debate over what is acceptable language after she posted on social media saying she ignores emails from students if they use the greeting "hey", as she thinks it is rude. However in a statement Victoria University said "so long as correspondence is not ill-mannered, then an informal tone can be quite acceptable". Plain language and writing trainer Colleen Trolove spoke to Lisa Owen.