Kiwis lose $3 billion to scams over the past year

New Zealanders have lost $3 billion to scams in the last year according to a new report. 72% of adults encountered a scam in the past year. The average amount of money lost was $3,352, and shopping scams are the most common. But 26% of people surveyed admitted they had committed fraudulent acts in the past year too. Chief Online Safety Officer Sean Lyons spoke to Lisa Owen.