1 Sep 2025
Jetstar fined over $2m for misleading customers
Jetstar has been fined over $2 million for misleading over compensation entitlements. Jetstar earlier pleaded guilty to more than twenty charges of breaching the FairTrading Act and was sentenced at the Auckland Dstrict Court today. The Commerce Commission, took the airline to court, saying it had wrongly denied customer compensation among other breaches. Commerce Commission General Manager of Competition, Vanessa Horne spoke to Lisa Owen.