6 Jul 2023

Allegations of shabby sales tactics by big power company

From Checkpoint, 5:36 pm on 6 July 2023

Sparks are flying over allegations of shabby sales tactics by one of the country's biggest power suppliers.

Boutique company Flick has called out electricity giant Genesis on social media; accusing the company of telling porkies to prospective customers about the prices its competition charges.

Flick claims it reached out to the company privately but the message isn't getting through saying "its straight up wrong and unfair."

CEO of Flick, Pavan Vyas spoke to Lisa Owen. In a statement Genesis says:

"The behaviour outlined in the Flick post is below the professional standards of our customer service teams and not how we operate. We're looking into this and have been in touch directly with the Flick team to get more information."